Myers Photography & Design Ltd trading as The Greyfriars Bobby Store. Registered in Scotland. Company Number SC684145. Registered Office Address: Office 2, 30/2 Eskbank Office Complex, Dalkeith, EH22 3NX, Scotland.
The Greyfriars Bobby Store considers Internet user privacy and data protection to be of paramount importance.
Each time you visit our website www.greyfriarsbobbystore.com the web server collects and logs certain information. We keep these access logs for a reasonable period of time. These logs include, but are not restricted to: your computer’s TCP/IP address, your username (if applicable), date, time and files accessed. These logs also contain information about referrer information if you clicked on an external link in order to access a webpage. We use these logs solely for performance, site administration and security reviews. We do not sell or share this information with any third party.
We collect only personal information about you, such as your name, address, email address, or telephone number that you voluntarily provide to us. For example, we may receive personal information about you when you send us an email through our website or sign up for any mailing list (where applicable).
We do not sell any personal information we receive through our website to any third party, nor will we add such information to any bulk email list we may prepare.
If you do not wish to have cookies stored in your browser, you may instruct your web browser to reject them. Instructions to do this are available for all major browsers including Google Chrome, Safari, Internet Explorer etc.
We do not share or sell information stored in any cookies and we do not physically look at any data within any cookies stored.
If you have an account and you log in to this site, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information. Login cookies last for a few days. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
When using our Contact Us Form, we collect the following information which is directly provided by the user; their name, email address and the message itself. The information provided is only used to reply or for direct contact with the user. This information is never used by third-party services or sold.
When using our Mailing List Form, we collect the following information which is directly provided by the user; their name, their email address. The information provided is only used for direct contact with the user, advising of new products and special offers.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except user name which cannot be changed). Website administrators can also see and edit that information but cannot see any passwords. No credit/debit card information is ever stored on our website and is all processed by our external third-party payment service providers (Stripe and PayPal).
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
During your visit to our online store, the following information captured:
* Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
* Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
* Your Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number and optional account information like username and password. We’ll use this information for purposes, such as, to:
* Send you information about your account and order
* Respond to your requests, including refunds and complaints
* Process payments and prevent fraud (via Stripe or PayPal – we do not store ANY credit/debit card details on our website, ever)
* Set up your account for our store
* Comply with any legal obligations we have, such as calculating taxes
* Improve our store offerings
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
The website owners have access to the information you provide us and can access:
* Order information like what was purchased, when it was purchased and where it should be sent, and
* Customer information like your name, email address, and billing and shipping information.
* Our team members have access to this information to help fulfill orders, process refunds and support you.
We only share information with third parties where it is necessary for any goods or services you have ordered. This includes:
Payments – PayPal
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Your credit or debit card data is not stored or shared with us – this is all handled by PayPal.
Payments – Stripe
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Your credit or debit card data is not stored or shared with us – this is all handled by Stripe.
Goods – Printers
Where we have matt photographic prints or canvases issued directly from the printers to your delivery address, we need to share your name and delivery address with the printers so they can ship the goods to you. This is the only reason and the only time we share your name and address details with the printers.
Each online purchase processed on this website, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details (via Stripe or PayPal) and optional account information like username and password. This is so we can take payment and send you goods.